Welcome to Car Hire Basingstoke. These Terms of Service govern your use of our website and vehicle rental services. By using our services, you agree to comply with these terms.
Basingstoke Rental Terms
All vehicle rentals in Basingstoke are governed by a comprehensive Rental Agreement provided during booking confirmation or at the time of vehicle pick-up. This document outlines the specific terms, conditions, insurance information, fees, and your obligations for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a Vehicle in Basingstoke
- To hire a vehicle in Basingstoke, you must be at least 21 years old, although some vehicle categories may have different age requirements. A valid driving licence, appropriate for the vehicle class, is necessary and should be held for the duration specified in the Rental Agreement. Additionally, valid identification and proof of address are required, along with payment details and a security deposit. Any further criteria outlined in the Rental Agreement must also be met.
Booking and Payment Options
- Bookings can be made via our website, over the phone, or at our Basingstoke office. A deposit may be required to confirm your reservation. Full payment and a security deposit are usually collected at the time of vehicle pickup. All prices are in British Pounds (£) and include VAT as applicable. Major credit and debit cards are accepted, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, you are required to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be generated and must be signed by you. Upon return, the vehicle should be in the same condition as when it was collected, allowing for normal wear and tear. Any new damage will be evaluated and may incur charges. You must return the vehicle with the same fuel level as received; refueling charges apply for any discrepancies. Late returns may result in additional fees, so please contact us if you expect to return the vehicle late. You are responsible for any parking fines, traffic violations, or charges incurred during your rental, along with an administration fee.
Insurance and Liability in Basingstoke
- Basic third-party insurance is included with every car rental in Basingstoke. Detailed coverage information and excess amounts can be found in your Rental Agreement. Additional insurance options may be available to lower your financial liability. You remain responsible for damage or loss up to the insurance excess, unless additional coverage applies. Damage resulting from negligence or misuse is your responsibility, regardless of any insurance.
Cancellation and Modifications
Cancellation and amendment policies depend on the type of booking and the notice period provided. For precise information, please check your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur charges, impacting your overall rental experience.
7. Restricted Activities
Prohibited Vehicle Uses
- Prohibited activities include using the vehicle for illegal purposes or engaging in dangerous driving practices such as racing, rallying, or off-roading. Transporting hazardous materials and sub-letting the vehicle to others are strictly forbidden. Additionally, driving under the influence of alcohol or drugs, exceeding passenger or weight limits, and operating outside agreed geographical boundaries without authorization are not permitted.
Breach of terms may lead to rental cancellation and fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Basingstoke is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, related to your use of our services. Our liability for any claims is limited to the total amount you paid for the rental in the past year. This limitation does not apply to liability for death or personal injury caused by negligence or for instances of fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the exclusive jurisdiction of the courts in these regions.
10. Terms Updates
We reserve the right to update these Terms at any time. Changes take effect immediately upon publication on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Basingstoke Car Hire Services
Basingstoke, RG22 6PG, UK
Contact Us: Phone:
443332100115