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Basingstoke Privacy

This Privacy Policy explains how Basingstoke Vehicle Hire Services (we, us and our) collect, use and disclose personal information when you use our website, contact our team or hire our vehicles. It also sets out the categories of data we hold, the purposes for processing and the choices available to you regarding your information.

1. Information We Collect about Basingstoke

Basingstoke collects and processes several types of personal information, including:

2. How Basingstoke Uses Your Information

Basingstoke uses your personal information for the following purposes:

  • Service Delivery (Basingstoke Contracts):
    • Processing and managing your vehicle rental bookings and agreements in Basingstoke. Verifying your identity and confirming you meet our rental requirements. Facilitating vehicle collection and return processes. Processing payments and handling deposits and charges.
  • Basingstoke Communications (Legitimate Interest/Contract Performance):
    • Sending booking confirmations, Basingstoke pickup details and rental information. Responding to inquiries and providing customer support in Basingstoke. Notifying you of changes to services or policies for rentals in Basingstoke.
  • Basingstoke Marketing (Consent/Legitimate Interest):
    • Sending promotional offers, newsletters, and service updates relating to Basingstoke where you have consented or where we have a legitimate interest. You can opt out at any time.
  • Basingstoke Service Improvement (Legitimate Interest):
    • Analyzing website usage to refine site usability and functionality for Basingstoke users. Conducting research to inform updates to our vehicle fleet and services in Basingstoke.
  • Basingstoke Compliance (Statutory Duty):
    • Meeting legal, regulatory and tax obligations applicable in Basingstoke. Preventing fraud and safeguarding the security of our services in Basingstoke. Handling disputes and enforcing our terms and conditions in Basingstoke.

3. Basingstoke Sharing

We may share your personal information with organisations based in Basingstoke:

  • Basingstoke Suppliers: Third-party companies that help Basingstoke deliver its services, such as payment processors, IT support providers, and maintenance contractors. These providers are bound by contract to protect your data.

We do not sell the personal information of Basingstoke residents to third parties for marketing purposes.

4. Basingstoke Security

Basingstoke implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. Nonetheless, no internet transmission or electronic storage method is completely secure.

5. Data Retention (Basingstoke)

Basingstoke retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary according to the type of information and the circumstances of processing.

6. Your Rights in Basingstoke

Under UK data protection law, residents of Basingstoke have the following rights:

  • Basingstoke Access Rights: Request a copy of the personal information Basingstoke holds about you.

To exercise these rights, please contact Basingstoke using the details below.

7. Cookies and Tracking for Basingstoke

Our Basingstoke website uses cookies and related technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences via your browser settings.

8. Policy Updates — Basingstoke

Basingstoke may update this Privacy Policy periodically to reflect changes to its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Basingstoke

For questions about this Privacy Policy or our data practices, please contact Basingstoke:

Basingstoke Vehicle Hire Services
Western Way, Basingstoke RG21 6AW, United Kingdom
Telephone:: 012 5221 6028
Basingstoke Email:: Basingstoke's Trusted Choice for Car Hire